Workshop: What to Do When the Customer is...Wrong!

THE MOST IMPORTANT SKILL YOU WILL EVER LEARN!

• Why Customer Service is important

• The 5 things you should do with every unhappy customer

•  The 10 things NEVER to say to a customer

•  Turning unhappy customers into your biggest supporters

• Make sure the customer walks out satisfied even when you can’t give them what they want.

Click HERE to Print Event Flyer PDF

Success Training & Consulting
Building a thriving local economy driven by equipped, successful small businesses.
http://www.successtrainingandconsulting.com

Workshop: What to Do When the Custome...

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Date and Time

Monday Sep 23, 2013
8:00 AM - 12:00 PM CDT

Monday, September 23, 2013
8:00am-Noon

Location

AmericInn Lodge & Suites Meeting Room
526 Western Ave.
Fergus Falls, MN

526 Western Ave Fergus Falls MN 56537

Fees/Admission

$50/company for up to 2 people

Ask about FREE owner/manager registration: 218-205-2739

Website

Success Training & Consulting

Contact Information

Jacqui Glenn 218-205-2739
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