What to do When the Customer is Wrong

THE MOST IMPORTANT SKILL YOU WILL EVER LEARN: What to do when there isn?t anything you can do. Learn the 5 steps to masterfully handling difficult customers. Find out what 10 things you should never say to a customer. Turn customers into free advertising.

What to do When the Customer is Wrong

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Date and Time

Tuesday Dec 10, 2013
8:00 AM - 12:00 PM CST

Dec 10, 2013 8am-Noon

Location

AmericInn, Fergus Falls

Fees/Admission

$50 for up to two people. Ask about free owner registration.

Contact Information

Success Training and Consulting Jacqi Glenn 218-205-2739
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