Many people avoid conflict because they don't see the important breakthroughs that can occur when issues are brought into the open & resolved. People need to understand and analyze organizational barriers and take action to build trust.
It is likely that this reaction is rooted to the fact that people and organizations do not have the tools to effectively utilize conflict in a positive way; and to create a culture where people view conflict as an opportunity for personal and organizational growth.
At this seminar, learn to:
identify ways that conflict inhibits growth
eliminates conflict-based barriers to continuous improvement
build stronger relationships through sucessful conflict resolution
create an environment of trust & open communication
Who should attend:
Managers, team leaders, department heads, supervisors & anyone that is part of a team & works with internal or external customers.